B H Hobart Jewelers in 3200 S Airport Rd W # 400

Customer Reviews about B H Hobart Jewelers:

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  The customer service here has to be the worst I have ever experienced. The owner, Brian, treated my mother so disrespectfully I was in shock. She was attempting to sell a diamond and he told her she wasn't making any sense, rolled his eyes at her when she asked politely if there was a problem, and he told her to get out of his store!! I have never in my life seen a place of business treat a customer so horribly, a customer who did nothing wrong. I highly urge anyone to go elsewhere.
  By A Google User, May 21, 2017
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  Horrible! I took my engagement ring to Hobart Jewelers to be repaired since it had a crack in the band. The first time I had them repair it, it turned out wonderfully and was very pleased. It however cracked again, and I took it back to Hobart to be fixed again, even though I feel like it was his poor workmanship that caused it to crack again. He promised to have it done by Friday, and call when it was done. Friday came and went, and I waited for the call to let me know that it was done. Never called. Finally, I got sick of waiting and called them. The woman on the phone said “Oh yes, it’s been done and is waiting to be picked up”. So they just never bothered to call, leaving me to wait. That wouldn’t have even been such a big deal if it wasn’t for what happened next. We went to pick up the ring, and although the crack was fixed, the band was bent. I was very upset, and when I confronted the woman behind the counter, she just brushed it off, saying she couldn’t do anything about it. Rude customer service, bad craftsmanship, and horrible communication skills.
  By Jenn Saddler, January 16, 2017
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  Went in this place with my mother to sell some old jewelry that we've had laying around for a long time. My mother, who isn't that socially adept, blurted out that she wanted the jewelry kept in front of her while the owner examined it to asses it's value. He handed the jewelry back and said something to the effect of "here's your jewelry, have a nice day". Very unprofessional!
  By Howard C, November 18, 2016

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